Building Maintenance Requests | Infrastructure and Sustainability

Non-Emergency Maintenance Requests

For non-emergency maintenance request such as:

Contact your building manager to submit a request. If you are a building manager, please follow the instructions below to email customer service.

If you are authorized to submit requests to Infrastructure and Sustainability, please follow the instructions below to email customer service.

If you have a project, custodial service, or pest or animal control request follow the links below to submit your request.

For maintenance related emergencies, such as:

During normal working hours (8 a.m. - 4 p.m.):
Call 404-385-6000

After hours: Call GTPD at 404-894-2500

Please email iscustomerserv@gatech.edu with your request. Maintenance requests should include:

Building number (please reference the map to determine your building number)
Room number or specific location if room number can’t be found
Short description with critical details only
Billable work orders will require a worktag and doc ID#
Please include these in the body of the email and not as an attachment
If you are not the building manager, please make sure to copy your building manager on any requests

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If this is a construction-type request such as:

Submit a project request on the Project Request Page.

If this is a custodial service request such as:

Please complete the Custodial Services Form.

For pest control services at Georgia Tech such as:

Please complete the Pest or Animal Control Request Form.